Last updated: November 11, 2026
Who we are
This website is operated by Intera Payments Inc. (“Intera Payments”, “we”). Quebec’s Law 25 (Act respecting the protection of personal information in the private sector) applies to the personal information we collect, along with other applicable Canadian privacy laws.
Person responsible for the protection of personal information
Questions, requests and complaints about personal information can be sent to the person responsible for the protection of personal information at Intera Payments Inc.: [email protected].
Information collected by the contact form
When you use our contact form, we collect your name, email address, phone number (optional), organization, message, and any files you choose to attach (optional). The form is delivered by email to [email protected] through the Formsubmit service (formsubmit.co). We use this information only to answer your request and follow up with you.
Information collected for orders
When you order, we collect the information needed to process and fulfil it, such as your contact details, organization, billing and shipping addresses, and the products you select. After an order, we also collect information about your organization, the person in charge, and the banking information for your organization’s account, so donations can be deposited to that account.
Payments
Card payments are processed by Nuvei, our payment processor. Card data is never stored by this website. Nuvei handles your card information under its own security and privacy obligations.
Website analytics
We use Cloudflare Web Analytics to understand overall site traffic. It is cookieless: it does not set personal tracking cookies and does not build a profile of you. We do not use advertising trackers on this site.
How we use and share information
We use personal information to respond to inquiries, process orders and payments, provide the connectivity service, and meet our legal obligations. We do not sell personal information. We share it only with service providers that help us run the site and our services (such as Formsubmit, Nuvei, Cloudflare and shipping carriers), and only as needed for those purposes. Some of these providers may store or process information outside Quebec or Canada.
Retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and we take reasonable measures to protect it.
Your rights
You have the right to access the personal information we hold about you and to ask that it be corrected. You may also withdraw your consent, subject to legal or contractual limits. To make a request, email [email protected]. If you are not satisfied with our response, you may contact the Commission d’accès à l’information du Québec.
Changes
We may update this policy. The date at the top of this page shows the latest version.